Our Return Policy

To return books, please email info@korenpub.com for return authorization. 

For books received in damaged condition: Please be in touch for a refund of the full purchase price, or to send a replacement copy.

For buyer’s remorse: You may return your books in new condition via prepaid freight to:

Returns for USA: 

Koren Publishers Jerusalem Returns

c/o Focus Mailing

1 Prindle Ln

Danbury, CT 06811

Returns for Canada:

Koren Publishers Jerusalem Returns

c/o Fraser Direct

8300 Lawson Road

Milton, ON L9T 0A4

Once we receive the return, we will refund your credit card.

We recommend returning books by trackable shipping, that is, via Mediamail, UPS or Fedex Ground that provide tracking numbers.